When ICD-10 coding got released on October 1, 2016, clients began asking lots of questions. Many clients wanted to know why the changes were so drastic between ICD-9 and ICD-10. This is a question that is not easily answered. There are so many changes that happened in the medical billing field over the past 6 months. Some of these changes are so new that a lot of billing companies have already gone out of business. Unless you know how to work with ICD-10, you will not be able to collect on your claims. Insurance companies will reject claims that are filled out incorrectly.
It seems as though ICD-10 is complicated. Most coders today are still trying to figure out the longer codes. There are over 60,000 of them. It is not easy to find the correct code all of the time. Therefore, it is causing a problem in the healthcare industry right now. If you cannot get paid on your claims, then the hospital, treatment center or other type of practice cannot collect money. If not money is coming in, then nothing is happening in the long term of things. It is a hard situation that is going on for the most part.
In reality, medical billing is a complex topic overall. Many men and women want to know what the future holds. Most experienced coders will say that billing is only going to get tougher. If you have a client that is asking you lots of questions about ICD-10, tell them that you are working on their practice and will inform them and update them with any changes. As a courtesy, it is also a good idea to answer 1 or 2 questions that they may have. Even though it might get annoying, you will have a happy customer at the end of the day. If it gets to repetitive, then just tell them that you are extremely busy working on their claims and have to go. This often lets your client know that you are too busy to talk. This happens from time to time.
The energy around this is that there is a lot going on behind the scenes. There is a lot that must be addressed for a client's billing to work out properly. As each day passes, billers are learning how to do ICD-10 coding more precisely. It is important to have everything put together in a way that makes sense. In the end, customers always want to see increased revenue. Revenue is always reimbursed when you least expect. Everything seems to come around for the better. Everything begins to move forward in a way that makes sense to both physicians and billers.
When you first retain your clients, it is important that you let them know what you will do for them and not do. Clients are often more prone to asking questions in order to receive answers. If you have a small office and cannot take calls because of your pressed time schedule, it is important to put it in writing. Once a contract is drawn between you and the client, it is necessary to stick to it. Clients will often understand if something is in writing rather than in words.
It seems as though ICD-10 is complicated. Most coders today are still trying to figure out the longer codes. There are over 60,000 of them. It is not easy to find the correct code all of the time. Therefore, it is causing a problem in the healthcare industry right now. If you cannot get paid on your claims, then the hospital, treatment center or other type of practice cannot collect money. If not money is coming in, then nothing is happening in the long term of things. It is a hard situation that is going on for the most part.
In reality, medical billing is a complex topic overall. Many men and women want to know what the future holds. Most experienced coders will say that billing is only going to get tougher. If you have a client that is asking you lots of questions about ICD-10, tell them that you are working on their practice and will inform them and update them with any changes. As a courtesy, it is also a good idea to answer 1 or 2 questions that they may have. Even though it might get annoying, you will have a happy customer at the end of the day. If it gets to repetitive, then just tell them that you are extremely busy working on their claims and have to go. This often lets your client know that you are too busy to talk. This happens from time to time.
The energy around this is that there is a lot going on behind the scenes. There is a lot that must be addressed for a client's billing to work out properly. As each day passes, billers are learning how to do ICD-10 coding more precisely. It is important to have everything put together in a way that makes sense. In the end, customers always want to see increased revenue. Revenue is always reimbursed when you least expect. Everything seems to come around for the better. Everything begins to move forward in a way that makes sense to both physicians and billers.
When you first retain your clients, it is important that you let them know what you will do for them and not do. Clients are often more prone to asking questions in order to receive answers. If you have a small office and cannot take calls because of your pressed time schedule, it is important to put it in writing. Once a contract is drawn between you and the client, it is necessary to stick to it. Clients will often understand if something is in writing rather than in words.
About the Author:
Our business has a medical billing coding program that is good for our clients. We have several clients that are already seeing a 25% increase in their profits because of our services. A lot of medical billing and codeing organizations specialize in ICD-10 coding.
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